Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-65495

Government Authority located in Guam; USA based organization looking for expert vendor for unified communications as a service solution.

[*] Budget: Looking for Proposal

[*] Scope of Service:

(1) Vendor needs to provide unified communications as a service solution.
- To design and implement a managed (hosted) subscription-based, carrier-grade, reliable, efficient, scalable, secure and cost-effective unified communications as a service solution, including, but not limited to, p telephone, VOIP desktop telephone instruments, web (audio & video) conferencing, unified messaging (for email, chat, fax, sms, other non-real-time components), mobility, and presence.
- Provide a framework from which it can build and take full advantage of current and emerging technologies to enhance internal and external communications services while improving collaboration among employees, constituents, overseas partners and contractors with full access to both information and applications anytime, anywhere.
- Leverage a new Unified Communications as a Service solution, from a dependable provider as managed (hosted), subscription-based.
- Implement a separate internet connection (fiber, 10Mbps) solely for the VoIP system.
- Replace current desktop telephone instruments (terminals) with IP handsets as part of a new UCaaS implementation.  
- Integrate existing GoTo! and Zoom Virtual Meeting services into the newly provided UCaaS solution
- Communicate with overseas offices more effectively, efficiently
- Implement a UCaaS strategy that integrates real-time as well as non-real-time communication capabilities including, but not limited to:
a. Instant Messaging/Chat
b. Fax Integration
c. Mobile Extensions
d. Web Audio/Video Conferencing
e. Data Sharing
f. Unified Messaging
(2) A pre-conference will be held on January 20, 2023.
(3) All questions must be submitted in written no later than January 24, 2023.
(4) The contract period will be for five years.

[*] Eligibility:

Onshore (USA Organizations Only)

[*] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Wednesday, 15 February, 2023

Pre-proposal Conference Date : Friday, 20 January, 2023

Question Answer Deadline : Tuesday, 24 January, 2023

Category : Software, System and Application

Country : USA

State : Guam

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