ESTATE-5312 - USA (Coconut Creek, Florida) - Insurance Brokerage Services - Deadline February 9,2022

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: ESTATE-5312

Government Authority located in Coconut Creek, Florida; USA based organization looking for expert vendor for insurance brokerage services.

[A] Budget: Looking for Proposals

[B] Scope of Service:

Vendor needs to provide insurance brokerage services to the government authority located in Coconut Creek, FL.
- A contractual relationship with an insurance carrier that would preclude the firm from being unbiased in the services provided to the City
- Monitor the programs’ operations throughout the year to ensure that benefit providers are meeting all customer service requirements and standards.
- Act as a liaison between the City and providers to assist with resolving claim disputes, contract administration and interpretations, and other issues, and provide related administrative support as requested,
- Provide dedicated personnel to manage the account relationship with the City by acting as the primary contact, and ensuring personnel availability for meetings, phone calls, and e-mail correspondence as required.
- Meet quarterly (or more frequently when reasonably necessary) with specific City staff.
- Coordinate annual audits of City’s benefits plans and associated vendors; prepare annual financial reports on plan year outcomes.
- Prepare and deliver claims experience and any other necessary reports to City designee(s) at intervals acceptable to the City.
- Provide advice and assistance in the review of City employee health and medical benefits program on a continuing basis to ensure such plans are in compliance with state/federal requirements and maintain adequacy benefits with respect to other plans
- Draft new or make necessary updates to existing employee benefits plan documents and draft documents required for approval process
- Prepare, conduct, and analyze employee benefits surveys with City employees and other employers to ensure competitive benefits plans and plan satisfaction
- Provide health advocacy services directly to plan members, including but not limited to, reviewing hospital and doctor bills, reviewing Explanation of Benefits for claims accuracy, developing claims appeals, facilitating members with pharmacy delays or denials, assisting with member eligibility, explaining available benefits and services, and providing periodic on-site visits to provide said services; or coordinate and provide funds for said service
- Provide online training and resource platform that assists with employee development and legal compliance, such as Mineral (formerly ThinkHR), or coordinate administration and provide funds for said service.
- Provide educational webinars and conferences that inform City employees of current legislation and legal compliance matters, or coordinate administration and provide funds for said service.

[C] Eligibility:

Onshore (USA organization Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office premises.

Expiry Date : Wednesday, 9 February, 2022

Category : Real Estate, Brokerage Services, Maintenance, Repair and Alteration of Property, Insurance Services

Country : USA

State : Florida

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