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EXTRA-12819 - USA (Juneau, Alaska) - RFI for Applications Administrator - Deadline June 21,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: EXTRA-12819

Government Authority located in Juneau, Alaska; USA based organization looking for expert vendor for applications administrator.

[A] Budget: Looking for Proposals

[B] Scope of Service:

Vendor needs to provide applications administrator service to the government authority located in Juneau, AK.
- Review applications for CSLFRF funds;
- Provide support by telephone, online, and in person (where required) to applicants;
- Receive reports on the use of the distributed CSLFRF funds;
- Provide audits of fund use when applicable;
- Prevent and report on any attempted fraudulent applications; and
- Report all activities related to the administration of these applications on a regular basis as set by the department.
- Demonstrated expertise in the delivery of a state or federal funded assistance program within Alaska or other area with a significant remote population;
- Staffing and operations in place to provide applications administration to distribute all CSLFRF funds no later than December 31, 2021;
- Staffing and operation of a Call Center or Customer Service line related to a government program or service; and
- Staffing and operation of a Case Management Team to receive/process applications for a government program or service.

[C] Eligibility:

- Onshore (US Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Monday, 21 June, 2021

Category : Professional, Consulting, Administrative or Management Support Services, Call Center and Answering, Case Management Services, Staffing Services

Country : USA

State : Alaska

Cost to Download This RFP Document : $ 5

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