SW-44911 - USA (Florida) - Transit CAD and AVL System - Deadline July 8,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-44911

Government Authority located in Florida; USA based organization looking for expert vendor for Transit CAD and AVL system.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide Transit CAD and AVL system
- The new ITS application should address the current limitations of the existing applications which include:
- Lack of integration to key external systems resulting in duplication of effort.
- Lack of automation requiring many manual processes and keeping separate spreadsheets for tracking.
- Difficult to report on required information (no ad-hoc reporting; programmer required to create additional reports),
- Track all Area Transit vehicles with global position system (GPS) also known as Automatic Vehicle Locator (AVL).
- Provide and install vehicles with Mobile Data Terminals (MDTs).
- Improve customer service levels provided to passengers by offering increased levels of customer self-service options, including real time schedule information, providing effective customer communication, and enabling customer service representatives to respond to customer requests quickly and efficiently without an increase in personnel.
- Provide and install an integrated Automatic Voice Annunciation System (AVA) to include audio announcements and displayed signs.
- Integrate with our current installed Info Dev Automated Passenger Counters or provide and install alternate Automated Passenger Counters (APC’s) to generate necessary National Transit Database (NTD) and management reports and to provide service planning information.
- Provide Fixed Route Management Solution.
- Provide Fixed Route Full Scheduling solution.
- Include real time tracking and predictions.
- Improve the response time to inquiries, reporting, and other business processes.
- Eliminate redundant data entry and data inconsistencies through improved integration with other systems.
- Extract data and create needed metrics for analytical purposes. (Ex: user performance and system errors, OTP and etc.)
- Improve efficiency by minimizing the number of manual processes.
- Satisfy the standard and ad-hoc reporting and data requirements including financial, managerial, administrative, transactional, and historical information for management.
- Access data while away from our offices; Area Transit desires a solution where all core system functions may be accessed from any Internet-connected device. Devices used by our staff may include desktops, laptops, tablets or smartphones. The desired solution should possess a mobile interface designed to resize to fit the displays of any device while maintaining intuitive navigation, ease of execution, and connectivity to the system.
- Integrate with our current Mobile Ticketing system by Masabi with ITxPT standard.
- Integrate with our Farebox fare solution system, currently Fare logistics by Trapeze.
- Proposer shall describe any further integration with Farebox system and advantages.
- Integration with Transit App as the passenger trip planning mobile application and furthering its capabilities by integrating mobile ticketing.
- Easily manage incidents with an incident management tool that would be integrated to provide detail information regarding incidents and how they were addressed.
(2) All the questions must be submitted no later than June 28, 2021
(3) A contract term will be for three years.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Thursday, 8 July, 2021

Question Answer Deadline : Monday, 28 June, 2021

Category : Software, System and Application, CAD/CAM Drafting

Country : USA

State : Florida

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