Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: ITES-3179

Government Authority located in Yakima, Washington; USA based organization looking for expert vendor for information technology managed maintenance and monitoring services.

[A] Budget: Looking for Proposals

[B] Scope of Service:

Vendor needs to provide information technology managed maintenance and monitoring services to the government authority located in Yakima, WA.
- Maintain current applications including Office 365 applications, Office licenses for Full Seat users, and cloud hosted email
- Provide email Spam protection
- Monitor Anti-virus with free virus removal
- Remote support and monitoring – provide ongoing monitoring and support services for workstations, laptops, servers, email, email security, backups, and covered mobile devices
- Inbound and outbound message encryption for email
- 24/7 monitoring of Agency’s network and email services with proactive communication and escalation protocols based on the severity of any unscheduled outages
- Cloud-to-Cloud message level backup for email
- Asset and IT environment documentation
- Captive portal with company logo
- Traffic monitoring for troubleshooting
- Mobile device management for Android and iPhone devices.

[C] Eligibility:

Onshore (USA organization Only)

[D] Work Performance:

Not Applicable

Expiry Date : Friday, 12 March, 2021

Category : IT Services (Computer Maintenance and Technical Services)

Country : USA

State : Washington

Cost to Download This RFP Document : $ 5

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